we get most often
Get answers to common questions about our procedures, services, and more.
Whole House offers counseling, coaching, and training services. In addition, Cinnamon is available for speaking events. Whole House also produces the podcast, “ After the Tones Drop,” hosted by Whole House clinical staff, Cinnamon and Erin Maccabee.
No, we do not have a prescribing provider on staff. However, we do have working relationships with psychiatric nurse practitioners, and we can provide a referral if that is clinically appropriate.
In addition to self-pay options, we accept the following insurance and Employee Assistance Program (EAP) plans:
- Anthem Blue Cross/Blue Shield
- Medical Mutual
- TriHealth EAP
- Health Advocate EAP
Your cost per session is ultimately determined by your insurance plan. We encourage you to reach out to your insurance company prior to starting therapy with us to understand your benefits. With that said, our standard fees are the following:
Beginning Assessment – $250.00
Individual Psychotherapy, 60 minutes – $200.00
Family Psychotherapy – $250.00
Coaching, 60 minutes- $150.00
To determine if you have mental health coverage, prior to your first visit with us, check your coverage carefully and find out the following information from your insurance provider:
Do I have mental/behavioral health benefits and what are they?
What is my deductible and has it been met?
What is the coverage amount per therapy session?
What is my co-pay per session?
How many therapy sessions per year does my plan cover?
Is approval required from my doctor or primary care physician?
Because you are financially responsible for any services you receive, it is important and ultimately your responsibility to verify this information. We do provide insurance verification as a courtesy, however, to avoid exceeding any benefits or over/underpayment, we encourage you to verify as well.
Go here and complete the form and someone will be in touch with you within 2 business days. You can request a 15-minute free consultation as well. This is also a time for you to ask us questions and interview us. Once we have both decided that it’s a good fit, we will use the information provided on your initial inquiry form, and create your client account. You will then receive an email giving you access to our client portal where you can fill out our intake forms. Once we’ve received notification from our system that you have completed all the forms, we will contact you to schedule your first session.
Our therapy style is eclectic and we use our years of experience and training to customize an approach to each individual, however, the primary modalities used are CBT, DBT, and ART. To learn more about our therapy modalities, click here.
My standard response is so I don’t have to call a wife and explain that my name is Cinnamon, I’m with their husband and while we were together he had a heart attack, and would she please join us at the emergency room, but CANNOT add that I’m a therapist. So, we ask that the ROI (Release of Information) allows us to contact someone and at least acknowledge “Active Client Status.”
We ask for your credit card information for a number of reasons. First, it cuts down on time used for housekeeping in our sessions. Secondly, we charge your session at the beginning of the day of service so if there is a problem, we can contact you and resolve it before your scheduled appointment. It also allows us to conveniently charge for incidental services not covered by insurance.
You can authorize us to send you reminder texts or emails. If you don’t get one, please let us know so we can verify that we have your authorization.